Korean for Changing a Delivery Address During a Courier Phone Call
Learn polite informal Korean to redirect a parcel mid-call: ask whether the address can be changed, explain you are not home, and request a neighbor or pickup point.
By SofiaGetting around · Yapr Learn
In Korea, couriers often phone just before delivery, so the moment to change an address is frequently a live call, not an app screen. This lesson gives you polite informal Korean for that exact situation: you are away from home, the driver is nearby, and you want the parcel sent to a neighbor or a neighborhood pickup point instead. You will practice asking whether the address can be changed, explaining why you are not home, and confirming the new destination clearly. The focus is on spoken phrasing you can reuse on the phone, with no need to know the courier company's internal rules in advance.
By the end, you can…
- ask a courier whether the delivery address can be changed during a phone call.
- explain politely that I am not at home right now.
- request delivery to a neighbor or a nearby pickup point.
- confirm the new address and check that the courier understood it.
Listen once. Try it slowly. Then say it without looking.
Checking available voices…
주소를 바꿀 수 있어요?
Can I change the address?
ju-so-reul ba-kkul su i-sseo-yo?
The core question for this situation. Use it early in the call, before the driver leaves with your parcel.
지금 집이 아니라서요.
I'm not at home right now, so...
ji-geum ji-bi a-ni-ra-seo-yo
A soft, polite-informal way to explain your situation. The ending -라서요 leaves room for the other person to suggest options.
다른 곳으로 받을 수 있을까요?
Could I receive it somewhere else?
da-reun go-seu-ro ba-deul su i-sseul-kka-yo?
Use this when you want the courier to offer alternatives such as a neighbor or a pickup point.
옆집에 맡겨 주실 수 있어요?
Could you leave it with the neighbor next door?
yeop-ji-be mat-gyeo ju-sil su i-sseo-yo?
A concrete request. Make sure you have already asked your neighbor before giving this instruction.
근처 편의점으로 보내 주세요.
Please send it to the convenience store nearby.
geun-cheo pyeon-ui-jeom-eu-ro bo-nae ju-se-yo
Useful when a pickup point is easier than a neighbor. Replace 편의점 with the actual place name if needed.
Pronunciation guides are approximate. Slow playback keeps the original pitch.
Make it make sense
Useful pattern
The pattern 주소를 바꿀 수 있어요? means 'Can I change the address?' It combines 주소 (address), the object marker 를, and 바꿀 수 있어요 (can change). To sound slightly softer, use 주소를 바꿀 수 있을까요? For a different destination, say 다른 곳으로 받을 수 있을까요? ('Could I receive it somewhere else?'). If you need to explain the reason first, start with 지금 집이 아니라서요 ('I'm not home right now, so...'), then add your request. These forms are polite informal and fit a phone call with a courier you do not know well.
When to use it
Use these phrases when a courier calls before delivery and you are away. First check whether a change is possible: 주소를 바꿀 수 있어요? Then explain: 지금 집이 아니라서요. Next, request a specific place: 옆집에 맡겨 주실 수 있어요? or 근처 편의점으로 보내 주세요. Finally, confirm: 주소는 ...예요 ('The address is ...'). Avoid demanding a change after the driver has already arrived; ask politely and accept the answer. If the courier suggests an option you do not understand, say 다시 한번 말씀해 주세요 ('Please say that again').
Listen to each line, then take one part and reply out loud.
여보세요, 택배 기사님인가요? 지금 집이 아니라서요.
Hello, is this the courier? I'm not at home right now.yeo-bo-se-yo, taek-bae gi-sa-nim-in-ga-yo? ji-geum ji-bi a-ni-ra-seo-yo.네, 맞아요. 지금 근처에 와 있는데요.
Yes, that's right. I'm nearby now.ne, ma-ja-yo. ji-geum geun-cheo-e wa in-neun-de-yo.주소를 바꿀 수 있어요? 옆집에 맡겨 주실 수 있을까요?
Can I change the address? Could you leave it with the neighbor next door?ju-so-reul ba-kkul su i-sseo-yo? yeop-ji-be mat-gyeo ju-sil su i-sseul-kka-yo?옆집 주소와 연락처를 알려 주시면 확인해 볼게요.
If you give me the neighbor's address and contact number, I'll check.yeop-jip ju-so-wa yeon-rak-cheo-reul al-lyeo ju-si-myeon hwa-gin-hae bol-ge-yo.A little context goes a long way
Korean couriers commonly call before delivery, so answering an unknown local number is normal during a delivery window. Polite informal speech with -요 endings is appropriate with a driver you do not know; it is friendly without being casual. If you ask to leave a parcel with a neighbor, it is expected that you have already asked that neighbor. Pickup points vary by area and company, so ask what is available rather than assuming a specific service.
One thing to watch for
Using the blunt imperative 주소 바꿔.
Try this instead: Add the polite question form: 주소를 바꿀 수 있어요? This sounds respectful on the phone. If you want to be softer still, say 주소를 바꿀 수 있을까요?
Your turn
Try answering out loud before checking a possible answer.
1The courier calls and you are not home. Ask whether the address can be changed.
Show a sample answer
주소를 바꿀 수 있어요?
This directly asks about changing the address and is polite informal. 주소를 바꿀 수 있을까요? is also correct and slightly softer.
2Explain that you are not at home right now, leaving room for the courier to suggest an option.
Show a sample answer
지금 집이 아니라서요.
The -라서요 ending gives a reason gently. 지금 집에 없어요 is also possible but states the fact more directly.
3Ask the courier to leave the parcel with the neighbor next door.
Show a sample answer
옆집에 맡겨 주실 수 있어요?
This requests a specific action politely. 옆집에 맡겨 주세요 is also acceptable but sounds a little more direct.
When the courier calls and you are away, ask 주소를 바꿀 수 있어요?, explain 지금 집이 아니라서요, then request a neighbor or pickup point and confirm the new address clearly.
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