Terms and Conditions of Service

1. General

These Terms and Conditions of Service ("Terms") constitute a legally binding agreement between Thea Soft Inc., a company incorporated in Ontario, Canada ("Yapr," "Company," "we," "us," or "our"), and you, whether personally or on behalf of an entity ("you").

Yapr mobile applications, websites, and related services (collectively, the "Service") are owned and operated by Thea Soft Inc. Access to and use of the Service is conditioned upon your acceptance of these Terms.

By accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications. If you do not agree to all of these Terms, you must not access or use the Service.

We reserve the right to modify, update, or replace these Terms at any time. Where required by applicable law (including GDPR), we will provide advance notice of material changes. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

2. Eligibility and Age Requirement

The Service is intended for users thirteen (13) years of age or older. If you are located in the European Economic Area, you must be at least sixteen (16) years of age, or such lower age as permitted by the laws of your country of residence, to use the Service without parental or guardian consent.

By using the Service, you represent and warrant that you meet the applicable age requirements and have the legal capacity to enter into this agreement. If you are under the age of majority in your jurisdiction, you represent that you have obtained parental or legal guardian consent.

3. Service Description

Yapr provides AI-powered educational tools designed to help users improve language fluency through real-time speech-to-speech interaction, practice features, and personalized learning content (collectively, the "Service").

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you, except as required by applicable law. This includes the right to change features, pricing, AI providers, and any other aspect of the Service in our sole discretion.

4. Consent and Consent Records

By creating an account and using the Service, you consent to these Terms, our Privacy Policy, and our use of AI-powered features as described herein.

We maintain records of your consent, including the timestamp at which consent was given, the version of the Terms or Privacy Policy presented to you, and your user identifier. These records are retained for the duration of your account and for a period thereafter as required for legal compliance, dispute resolution, and regulatory purposes.

Where we make material changes to these Terms or our Privacy Policy, we will present you with an updated consent screen and record your acceptance of the revised version.

Legal basis (GDPR): Legitimate interests in maintaining consent records (Art. 6(1)(f)); Compliance with legal obligations (Art. 6(1)(c)).

5. AI-Powered Features and Limitations

5.1 Nature of AI Features

The Service uses artificial intelligence technologies, including large language models and speech processing systems provided by third-party AI providers ("AI Systems"), to deliver real-time language learning experiences. Our current AI providers include Anthropic PBC (Claude) and Google LLC (Gemini). Either or both providers may be active at any given time depending on the feature and session. We do not guarantee which provider processes any specific session.

You acknowledge and agree that:

• AI-generated responses are probabilistic and may be inaccurate, incomplete, inappropriate, or outdated
• The Service is designed for educational and entertainment purposes only
• AI outputs do not constitute professional advice of any kind, including legal, medical, financial, or psychological advice
• Language learning outcomes are not guaranteed — individual results will vary based on effort, prior knowledge, and other factors outside our control
• AI Systems may occasionally produce unexpected, incorrect, or culturally insensitive outputs despite our efforts to prevent this
• We do not warrant that AI-generated translations, pronunciations, or language guidance are error-free or suitable for any particular purpose
• We may change, add, or remove AI providers at any time without notice

5.2 No Reliance on AI Outputs

You agree not to rely on AI outputs from the Service for any purpose where accuracy is critical, including but not limited to medical, legal, financial, safety-related, or emergency situations. Yapr expressly disclaims any liability arising from your reliance on AI-generated content for such purposes.

5.3 Third-Party AI Providers

AI capabilities within the Service are powered in part by third-party AI providers including Anthropic PBC and Google LLC. These providers process your data as data processors under Data Processing Agreements (DPAs) that include GDPR-compliant safeguards. We are not responsible for the outputs, availability, accuracy, or conduct of these third-party AI systems beyond our contractual obligations to you.

5.4 Automated Processing

AI-generated responses constitute automated outputs used to deliver language instruction and conversation feedback. They do not produce legal or similarly significant effects on users. Yapr does not use automated processing to make decisions about user eligibility, access, or scoring that would significantly affect users' rights or interests. If this changes, we will update these Terms and provide an opt-out mechanism.

5.5 AI Safety and Misuse

You agree not to use AI features of the Service to:

• Generate harmful, abusive, threatening, or illegal content
• Attempt to manipulate, jailbreak, or circumvent AI safety measures or content filters
• Extract, reproduce, or reverse-engineer AI model weights, parameters, or training data
• Generate content that impersonates real individuals without their consent
• Produce content that violates any applicable law or third-party rights
• Use the Service for competitive intelligence, benchmarking, or analysis on behalf of a competing language learning product or service without our prior written consent

We reserve the right to suspend or terminate access to AI features, or the Service entirely, for any user who violates these provisions.

5.6 Beta and Experimental Features

We may offer features designated as "beta," "experimental," or "preview." These features are provided without warranty of any kind, may be modified or removed at any time without notice, and are not subject to the same quality or reliability standards as production features.

6. Voice and Audio Data

6.1 Audio Processing Consent

Certain features of the Service require access to your device microphone and processing of your voice and audio input. By enabling these features, you expressly consent to the capture, transmission, and processing of your audio data for the purpose of delivering the Service. You may withdraw this consent at any time through Settings › Privacy & Safety in the app; however, withdrawal will disable voice-based features and may result in loss of access to core Service functionality.

6.2 Use of Audio Data

Audio data processed through the Service is used for:

• Real-time speech recognition and AI response generation
• Pronunciation feedback and language evaluation
• Post-session processing for transcript generation, personalised learning feedback, pronunciation analysis, and performance summaries
• Safety investigations, abuse detection, and legal compliance, where applicable

We do not use your audio data for biometric identification or verification purposes. We do not sell your audio data to third parties. Post-session feedback, pronunciation analysis, and performance summaries are AI-generated estimates and may be inaccurate or incomplete. They do not constitute professional language instruction or assessment.

We do not use your audio recordings or transcripts to train AI models. Our third-party AI providers (Anthropic PBC and Google LLC) process your data solely to deliver the Service under Data Processing Agreements that restrict use to service delivery purposes.

6.3 Audio Retention and Exceptional Retention

Audio recordings are retained for up to 7 days following the end of your session. Audio is deleted at the end of this period unless subject to the carve-out below.

We may retain audio data beyond 7 days solely where: (a) we have a reasonable good-faith belief that the data is relevant to suspected abuse, harassment, or a violation of these Terms; (b) an active safety investigation requires the data; (c) a legal hold, regulatory inquiry, or active litigation requires preservation; or (d) retention is necessary to protect the safety of a user or the public from imminent harm. In such cases, audio will be retained only for the minimum period necessary and deleted as soon as the relevant purpose is fulfilled.

Legal basis (GDPR): Explicit consent (Art. 6(1)(a) and Art. 9(2)(a)); Legitimate interests in safety and legal compliance (Art. 6(1)(f)).

6.4 Call Transcripts

Transcripts of your voice sessions may be generated and stored to enable learning feedback, session review, and personalized lesson generation. Transcripts are retained for as long as your account remains active. Upon account deletion, transcripts will be deleted within 90 days, subject to any applicable legal hold, regulatory requirement, active dispute, or legitimate business purpose that requires extended retention.

You may request deletion of individual session transcripts at any time by contacting support@yapr.ca.

6.5 Third-Party Audio Processing

Audio data may be transmitted to third-party providers including Anthropic PBC, Google LLC, and Apple Inc. to enable Service functionality. These providers act as data processors under appropriate DPAs. Details are set out in our Privacy Policy.

7. Account Registration

You may be required to create an account to access certain features of the Service. You agree to provide accurate, current, and complete information and to keep such information updated. Providing false information, including false age information, is a violation of these Terms and may result in immediate account termination.

You may register or sign in using third-party authentication providers such as Apple or Google. In such cases, we receive limited information subject to your privacy settings with those providers.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@yapr.ca of any suspected unauthorized use. We are not responsible for unauthorized access resulting from your failure to secure your account.

8. User Representations and Acceptable Use

By using the Service, you represent, warrant, and agree that:

• You will use the Service only for lawful purposes and in accordance with these Terms
• You will not violate any applicable laws or regulations in your jurisdiction
• You will not access the Service through automated or non-human means without our express written consent
• You will not interfere with, disrupt, or attempt to gain unauthorized access to the Service or its servers or infrastructure
• You will not attempt to reverse engineer, decompile, or extract source code from the Service
• You will not use the Service to transmit spam, unsolicited communications, or malware
• You will not impersonate any person or entity or misrepresent your affiliation with any person or entity
• You will not use the Service for any commercial purpose without our express written consent
• You will not scrape, crawl, or systematically download Service content
• You will not use the Service, directly or indirectly, for competitive intelligence, product benchmarking, or any purpose intended to benefit a competing language learning product or service, without our prior written consent

9. User Input and Generated Content

9.1 Your Content

Through your use of the Service, you may submit text, voice, or other input ("User Input") and receive AI-generated outputs ("Generated Content"). You retain ownership of your User Input. You grant Thea Soft Inc. a non-exclusive, worldwide, royalty-free, sublicensable license to use, process, store, transmit, and analyze your User Input solely to deliver, operate, and improve the Service, in accordance with our Privacy Policy.

Purpose limitation: User Input, including call transcripts and account information, is not used for marketing, advertising profiling, or any purpose unrelated to the direct delivery of the Service.

9.2 Responsibility for Input

You are solely responsible for all User Input you submit to the Service. You represent and warrant that your User Input does not:

• Infringe any third-party intellectual property, privacy, or other rights
• Violate any applicable law or regulation
• Contain false, misleading, defamatory, or harmful content
• Contain sensitive personal data of third parties without their consent
• Include confidential information belonging to any third party

You agree to indemnify Thea Soft Inc. against any claims arising from your User Input.

9.3 Feedback and Suggestions

If you provide feedback, suggestions, feature requests, bug reports, or ideas regarding the Service ("Feedback"), you hereby assign to Thea Soft Inc. all right, title, and interest in and to such Feedback, including all intellectual property rights. We may use Feedback for any purpose without obligation of confidentiality, attribution, or compensation to you.

9.4 Content Monitoring

We reserve the right (but are not obligated) to review, monitor, and remove User Input that violates these Terms or applicable law. We may use automated systems to detect prohibited content. This does not create any liability on our part for failure to identify or remove any particular content.

10. Referral and Creator Program

We may operate a referral program and engage content creators or affiliates to promote the Service. Participants are subject to separate written agreements. Creators and affiliates are independent contractors with no access to user personal data. Fraudulent referral activity, including use of fake followers, bots, or artificial conversion inflation, will result in forfeiture of all accrued benefits and may result in account termination and legal action. We reserve the right to modify or terminate the referral program at any time at our sole discretion.

11. Data Protection and Privacy

11.1 Data Controller

Thea Soft Inc. acts as the data controller for personal data collected through the Service — not our AI or infrastructure providers. We have Data Processing Agreements (DPAs) in place with our key processors, including Anthropic PBC, Google LLC, Cloudflare, Inc., and Supabase Inc.

11.2 Legal Bases for Processing

We process your personal data under the following legal bases:

• Contract performance (Art. 6(1)(b)) — to provide the Service you have requested
• Legitimate interests (Art. 6(1)(f)) — to improve the Service, prevent fraud, maintain security, administer the referral program, and maintain consent records
• Legal obligation (Art. 6(1)(c)) — to comply with applicable laws
• Consent (Art. 6(1)(a)) — for audio processing, AI features, and push notifications
• Explicit consent (Art. 9(2)(a)) — for audio data where it may constitute special category data

11.3 Your Data Subject Rights

If you are located in the EEA, United Kingdom, Switzerland, or another jurisdiction with applicable data protection laws, you have the following rights:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data, subject to legal retention obligations
• Right to restriction of processing — request that we limit how we use your data in certain circumstances
• Right to data portability (GDPR Art. 20) — receive your data in a structured, machine-readable format where technically feasible
• Right to object (GDPR Art. 21) — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent at any time without affecting prior processing
• Right to lodge a complaint — with your national Data Protection Authority

To exercise any of these rights, email support@yapr.ca with the subject line "Data Privacy Request". We will respond within 30 days. We may request identity verification before processing your request.

11.4 Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, to provide the Service, and to comply with legal obligations or legitimate business interests. Upon valid account deletion: account information is deleted within 30 days; call transcripts within 90 days; learning progress and lesson data within 90 days. Deletion periods apply to live systems. Personal data in encrypted backups may persist for up to 90 days as part of routine backup rotation and will not be accessed during this period.

11.5 International Data Transfers

We are incorporated in Ontario, Canada, which the European Commission recognizes as providing adequate data protection. Where we transfer data to other countries via third-party processors (including Anthropic PBC, Google LLC, Cloudflare, Inc., and Supabase Inc. in the United States), we ensure appropriate safeguards including Standard Contractual Clauses (SCCs) or equivalent mechanisms.

11.6 Internal Access Controls

Analytics are accessed only in anonymized or aggregated form. Support access to account information is restricted to support and compliance purposes and is not used for general analytics or product development. Call transcripts may be accessed for support, compliance, safety, or product quality purposes, and are not used for marketing, advertising profiling, or any purpose unrelated to the direct delivery of the Service.

11.7 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Privacy Policy with respect to personal data, the Privacy Policy prevails.

12. Children's Data

The Service does not knowingly collect personal information from children under 13 (or under 16 in the EEA unless local law permits a lower age). If you believe we have inadvertently collected such data, contact us immediately at support@yapr.ca. We will take prompt action including deletion of such data.

13. Cookies

We use only essential cookies necessary to operate the Service website. We do not use tracking, advertising, or analytics cookies.

14. Subscriptions and Payments

Certain features of the Service may require payment. All pricing, features, and subscription terms are presented to you clearly before purchase. By completing a purchase, you confirm that you have reviewed and agreed to the applicable terms.

Subscriptions automatically renew unless canceled before the end of the current billing period. We will provide reasonable notice of upcoming renewals and price increases to active subscribers where required by applicable law.

All fees are non-transferable. Subscription fees are charged in advance. You are responsible for all applicable taxes.

15. Payment Processors

Payments are processed by third-party payment providers including Apple Inc. (App Store) and Google LLC (Google Play). We do not collect, store, or have access to your full payment card details. We are not responsible for acts or omissions of payment processors.

16. Refunds

All purchases are final. No refunds or credits are provided for partially used subscription periods unless required by applicable law, including mandatory consumer rights in your jurisdiction.

EEA and UK consumers may have a statutory 14-day right of withdrawal for digital services. This right does not apply once performance of the digital service has commenced with your explicit prior consent and acknowledgment that you thereby lose your right of withdrawal.

17. App Store Disclaimers

If you download the App from Apple's App Store or Google Play:

• These Terms are between you and Thea Soft Inc. only — not with Apple or Google
• Apple and Google have no obligation to provide maintenance or support for the App
• Apple and Google are not responsible for any claims relating to the App, including product liability, legal compliance, or third-party intellectual property claims
• Apple and Google are third-party beneficiaries of these Terms and may enforce them against you

18. Intellectual Property

All content, software, algorithms, designs, trademarks, trade secrets, and materials provided through or embodied in the Service ("Service Content") are owned by Thea Soft Inc. or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to copy, modify, distribute, sell, sublicense, or create derivative works from any Service Content.

19. Trademarks

"Yapr," the Yapr logo, and all related marks are trademarks of Thea Soft Inc. You may not use these marks without our prior written consent.

20. Third-Party Services and Infrastructure

The Service integrates with or relies upon third-party services and infrastructure providers, including:

• AI providers: Anthropic PBC (Claude), Google LLC (Gemini)
• Cloud infrastructure: Cloudflare, Inc. (R2), Supabase Inc.
• Payment processors: Apple Inc. (App Store), Google LLC (Google Play)
• Device-level processing: Apple Inc. (speech recognition)

We are not responsible for the content, availability, accuracy, privacy practices, or terms of any third-party service beyond our contractual obligations. Third-party providers who process personal data on our behalf do so under appropriate DPAs.

21. Responsible Disclosure

If you discover a potential security vulnerability in the Service, please report it to us promptly and in good faith at support@yapr.ca before any public disclosure. We will acknowledge your report within 5 business days and work to investigate and remediate valid vulnerabilities. We will not take legal action against researchers acting in good faith and in accordance with this policy. This policy does not constitute a bug bounty program and does not create any obligation to provide compensation for vulnerability reports.

22. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, internet or telecommunications failures, cyberattacks, power outages, or the unavailability, degradation, or failure of third-party AI provider services or APIs, including Anthropic PBC, Google LLC, Cloudflare, Inc., or Supabase.

23. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED CONTENT.

We do not warrant that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) AI-generated content will be accurate, complete, or reliable; (d) any errors will be corrected; or (e) language learning outcomes will be achieved.

Nothing in this section limits any non-excludable statutory guarantees applicable to consumers under the laws of your jurisdiction.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THEA SOFT INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, OR YOUR RELIANCE ON AI-GENERATED CONTENT.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) CAD $100.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) willful misconduct; (d) liability under GDPR Article 82; or (e) any liability that cannot be excluded under applicable law, including mandatory consumer rights.

25. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Thea Soft Inc. and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use or misuse of the Service, including misuse of AI features
• Your User Input or any Generated Content you share with third parties
• Your violation of these Terms or any applicable law or regulation
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your participation in the referral or creator program in violation of these Terms or any separate agreement

This indemnification obligation does not apply to the extent a claim arises from our own negligence, fraud, or willful misconduct.

26. Termination

We may suspend or terminate your access to the Service immediately and without prior notice for cause, including any material violation of these Terms, misuse of AI features, abusive conduct, fraudulent activity, or activity that poses a risk to other users or the integrity of the Service. We may also suspend or terminate your access at any time, for any reason or no reason, with or without notice, to the fullest extent permitted by applicable law. For EEA and UK consumers, termination without cause does not affect any accrued rights under applicable consumer protection law.

You may terminate your account at any time through the account deletion flow in the app or by contacting us at support@yapr.ca.

Upon termination: (a) your right to use the Service ceases immediately; (b) all licenses granted to you terminate; (c) provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, limitation of liability, and dispute resolution. Termination does not affect your data subject rights under Section 11.

27. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

If you are a consumer in the EEA or United Kingdom, you also benefit from the mandatory consumer protection provisions of the laws of your country of residence. Nothing in these Terms limits your right to rely on those protections or to bring proceedings before the competent courts of your jurisdiction.

28. Dispute Resolution and Arbitration

28.1 Informal Resolution

Before initiating formal proceedings, you agree to first contact us at support@yapr.ca with a written description of the dispute. We will attempt to resolve the matter informally within 30 days of receiving your notice.

28.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration, except where prohibited by applicable law. Arbitration shall be conducted under the rules of ADR Chambers, or such other arbitration body as the parties may agree, and shall take place in Ontario, Canada, or by videoconference.

28.3 Class Action Waiver

YOU AND YAPR EACH AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, TO THE FULLEST EXTENT PERMITTED BY LAW.

28.4 EEA and UK Consumers

The arbitration and class action waiver provisions in Sections 28.2 and 28.3 do not apply to consumers in the EEA or United Kingdom. Such consumers retain the right to bring claims before the courts of their place of residence and to file complaints with their national data protection or consumer protection authority. EEA consumers may also access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

28.5 IP Exception

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

29. Opt-Out of Arbitration

You may opt out of the arbitration agreement within thirty (30) days of first using the Service by emailing support@yapr.ca with the subject line "Arbitration Opt-Out" and including your name and account email address. Opting out does not affect any other provision of these Terms.

30. General Provisions

30.1 Entire Agreement

These Terms, together with our Privacy Policy (as updated from time to time) and any other policies incorporated by reference, constitute the entire agreement between you and Thea Soft Inc. regarding the Service and supersede all prior agreements, representations, and understandings.

30.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

30.3 Assignment

We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, restructuring, or sale of assets. You may not assign your rights without our prior written consent.

30.4 Waiver

Our failure to enforce any right or provision shall not constitute a waiver. A waiver in one instance shall not constitute a waiver in any other instance.

30.5 No Partnership

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Thea Soft Inc.

30.6 Notices

We may provide notices via the Service, your registered email address, or in-app notifications. Notices are effective upon delivery. You may provide notices to us by email to support@yapr.ca.

30.7 Export Compliance

You agree to comply with all applicable export control and sanctions laws. You represent that you are not located in a country subject to a Canadian or other applicable government embargo and that you are not on any denied-parties list.

30.8 Language

These Terms were originally written in English. In the event of a conflict between the English version and any translation, the English version shall prevail.