How to Offer Help in Spanish: Formal and Informal Phrases
Learn to offer help in Spanish in formal and informal situations, and how to respond politely when your offer is declined.

Offering help is one of the first social skills you need in Spanish. The phrase you choose depends on who you are talking to. With friends and family, you use informal tú forms. With strangers, older people, or people in service situations, you use formal usted forms. This lesson teaches you how to offer help, how to say 'Let me know if you need anything,' and how to respond gracefully if someone says no.
By the end, you can…
- offer help in informal and formal Spanish.
- respond politely when someone declines my offer.
Listen once. Try it slowly. Then say it without looking.
Checking available voices…
¿Te ayudo?
Can I help you? (informal)
teh ah-YOO-doh
Use with friends, family, and people you already know well. It is a simple yes-or-no offer.
¿Le ayudo?
Can I help you? (formal)
leh ah-YOO-doh
Use with strangers, older people, customers, or anyone you address as usted.
¿Puedo ayudarte?
Can I help you? (informal, slightly softer)
PWEH-doh ah-yoo-DAR-teh
A gentle offer. Common in shops and among acquaintances in Latin America.
¿Puedo ayudarle?
Can I help you? (formal, slightly softer)
PWEH-doh ah-yoo-DAR-leh
A polite formal offer. Good for offices, hotels, and customer service.
Avísame si necesitas algo.
Let me know if you need anything. (informal)
ah-VEE-sah-meh see neh-seh-SEE-tahs AL-goh
Use with friends or family. Avísame means 'let me know' or 'tell me.'
Pronunciation guides are approximate. Slow playback keeps the original pitch.
Make it make sense
Useful pattern
The core pattern is ¿Puedo + infinitive? or ¿Te/Le + verb? For example, ¿Puedo ayudarte? means 'Can I help you?' and ¿Te traigo algo? means 'Can I bring you something?' The pronoun changes with formality: te for informal, le for formal. You can also use ¿Quieres que...? for informal offers, as in ¿Quieres que te ayude? ('Do you want me to help you?').
When to use it
Use informal forms with friends, family, children, and coworkers you know well. Use formal forms with strangers, older people, customers, and in professional settings. If someone declines, respond warmly with Está bien ('That's fine') or Claro, cualquier cosa me dices ('Sure, just let me know if anything comes up'). Avoid insisting, as a simple acknowledgment is more polite.
Listen to each line, then take one part and reply out loud.
Buenos días, ¿puedo ayudarle?
Good morning, can I help you?BWEH-nohs DEE-ahs, PWEH-doh ah-yoo-DAR-lehNo, gracias. Solo estoy mirando.
No, thank you. I'm just looking.noh GRAH-syahs. SOH-loh EHS-toy mee-RAN-dohEstá bien. Avíseme si necesita algo.
That's fine. Let me know if you need anything.ehs-TAH BYEHN. ah-VEE-seh-meh see neh-seh-SEE-tah AL-gohGracias, muy amable.
Thank you, very kind.GRAH-syahs, mwee ah-MAH-blehA little context goes a long way
In much of Latin America, a light offer of help is appreciated, but pushing after a decline can feel intrusive. A simple 'Está bien' or 'Con gusto' closes the exchange politely. In Spain, the informal plural vosotros takes the pronoun os, as in ¿Os ayudo? ('Can I help you all?').
One thing to watch for
Using ¿Te ayudo? with a stranger or an older person.
Try this instead: Use the formal ¿Le ayudo? or ¿Puedo ayudarle? with strangers, older people, and in service situations. For example, say ¿Puedo ayudarle? to a customer, not ¿Puedo ayudarte?
Your turn
Try answering out loud before checking a possible answer.
1How do you formally offer help to a customer?
Show a sample answer
¿Puedo ayudarle?
This uses the formal le pronoun and the polite puedo form. ¿Le ayudo? is also correct.
2A friend says no to your offer. What can you say?
Show a sample answer
Está bien, avísame si necesitas algo.
This accepts the refusal and keeps the door open. Claro, cualquier cosa me dices is also fine.
3How do you say 'Let me know if you need anything' to a formal acquaintance?
Show a sample answer
Avíseme si necesita algo.
The formal command avíseme and the usted form necesita match the formal context. Avíseme si necesita cualquier cosa is also valid.
Match your offer to the relationship: te for informal, le for formal. If someone declines, accept it warmly and offer to stay available.
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