Korean for Parcel Pickup: Reading a Smudged Label and Asking Staff
Learn polite Korean phrases to decipher a torn or smudged parcel label at a convenience store pickup counter and confirm the recipient's details with staff.
By SofiaGetting around · Yapr Learn
When a parcel arrives at a Korean convenience store pickup point, the label is sometimes torn, smudged, or printed faintly. You need to check whether the name, address number, and phone number match the recipient before you take the box. This lesson gives you polite formal Korean (합니다체) to point out the problem, ask staff to read the label with you, and confirm the last four digits of the phone number. You will practice the words 라벨 (label), 번지 (house number), and 이름 (name), and use two core patterns: 라벨이 잘 안 보여서요. 이거 누구 거예요? and 전화번호 뒤 네 자리가 뭐예요?
By the end, you can…
- say politely that a label is hard to read.
- ask whose parcel it is.
- ask for the last four digits of a phone number.
- confirm a recipient's name and house number.
Listen once. Try it slowly. Then say it without looking.
Checking available voices…
라벨이 잘 안 보여서요.
The label is hard to see.
ra-be-ri jal an bo-yeo-seo-yo
Use this when the label is smudged or faint. It softens the request before you ask for help.
이거 누구 거예요?
Whose is this?
i-geo nu-gu geo-ye-yo
Point to the parcel and ask whose it is. 거예요 is the polite spoken form of 것이에요.
전화번호 뒤 네 자리가 뭐예요?
What are the last four digits of the phone number?
jeon-hwa-beon-ho dwi ne ja-ri-ga mwo-ye-yo
Ask this to confirm the recipient without revealing the whole number.
이름이 어떻게 되세요?
What is the name?
i-reu-mi eo-tteo-ke doe-se-yo
A polite way to ask the recipient's name. Use it when the name on the label is unclear.
번지도 확인해 주세요.
Please check the house number too.
beon-ji-do hwa-gin-hae ju-se-yo
Use this when the address number is smudged. 번지 means the house or street number.
Pronunciation guides are approximate. Slow playback keeps the original pitch.
Make it make sense
Useful pattern
The pattern 라벨이 잘 안 보여서요 uses the verb 보이다 (to be seen) with 안 (not) and 서요 to give a reason politely. It means 'because the label is not easily visible.' You can swap the noun: 이름이 잘 안 보여서요 (the name is hard to see), 번지가 잘 안 보여서요 (the house number is hard to see). After this, add a request such as 도와주세요 (please help) or 다시 확인해 주세요 (please check again).
When to use it
Use these phrases at the pickup counter after staff bring your parcel. First say 라벨이 잘 안 보여서요 to explain the problem. Then ask 이거 누구 거예요? if you are unsure whose parcel it is. To confirm identity, ask 전화번호 뒤 네 자리가 뭐예요? and compare the answer with your own number. If the name is unclear, ask 이름이 어떻게 되세요? and if the address number is smudged, say 번지도 확인해 주세요. Keep your tone calm and polite.
Listen to each line, then take one part and reply out loud.
안녕하세요. 라벨이 잘 안 보여서요. 이거 누구 거예요?
Hello. The label is hard to see. Whose is this?an-nyeong-ha-se-yo. ra-be-ri jal an bo-yeo-seo-yo. i-geo nu-gu geo-ye-yo잠시만요. 전화번호 뒤 네 자리가 뭐예요?
One moment. What are the last four digits of the phone number?jam-si-man-yo. jeon-hwa-beon-ho dwi ne ja-ri-ga mwo-ye-yo뒤 네 자리는 1234예요. 이름은 김민수예요.
The last four digits are 1234. The name is Kim Minsu.dwi ne ja-ri-neun il-i-sam-sa-ye-yo. i-reu-meun gim-min-su-ye-yo네, 맞아요. 번지도 확인해 주세요.
Yes, that's right. Please check the house number too.ne, ma-ja-yo. beon-ji-do hwa-gin-hae ju-se-yoA little context goes a long way
At Korean convenience store pickup counters, staff usually check the recipient's name and phone number before handing over a parcel. Speaking in 합니다체 (polite formal) is appropriate because you are a customer speaking to an employee. Avoid casual speech unless you already know the person well. If the label is damaged, it is normal to ask staff to read it with you rather than guessing.
One thing to watch for
Saying 라벨이 안 보여요 without 서요 when you need help.
Try this instead: Use 라벨이 잘 안 보여서요 to give a polite reason before asking for help. 안 보여요 alone can sound like a plain statement, while ...서요 connects smoothly to a request such as 도와주세요.
Your turn
Try answering out loud before checking a possible answer.
1How do you politely say that the label is hard to see?
Show a sample answer
라벨이 잘 안 보여서요.
This uses 라벨 (label), 잘 안 보이다 (not easily visible), and 서요 to give a polite reason. You can also say 이름이 잘 안 보여서요 if the name is unclear.
2Ask for the last four digits of the phone number.
Show a sample answer
전화번호 뒤 네 자리가 뭐예요?
This asks specifically for the last four digits. 뒤 means 'back' or 'last,' and 네 자리 means 'four digits.' A valid alternative is 전화번호 뒤 네 자리 알려주세요.
3Ask whose parcel it is.
Show a sample answer
이거 누구 거예요?
이거 means 'this one,' and 누구 거예요 means 'whose is it?' You can also say 이거 누구 것이에요? in more formal speech.
At the pickup counter, start with 라벨이 잘 안 보여서요, then ask 이거 누구 거예요? and confirm with 전화번호 뒤 네 자리가 뭐예요? Keep your speech in 합니다체 and check the name and house number before taking the parcel.
Progress is saved on this browser.
Practice real time conversations on Yapr for faster learning.
Put today’s Korean into a conversation with an AI tutor. Speak, make mistakes, and try again.
Practice on Yapr