In this workshop you will practice a short service conversation about tracking a package. You will ask whether tracking is possible, ask for and give a tracking number, and understand a simple status reply. The practice uses recorded lines, so you can listen and repeat before you try the tasks. You can play both roles with the audio, but there is no automatic assessment, so use the answer keys to check yourself.
Asking About Tracking
Start with the general question. «我可以追踪这个包裹吗？» means "Can I track this package?" and «这个包裹能追踪吗？» means "Can this package be tracked?" Both are useful when you are not sure whether tracking is available. If you need the number, use «请问，快递单号是多少？», which means "Excuse me, what is the tracking number?" Listen to each line, then repeat it slowly. Keep your tone even and clear. When you ask a question, let your voice rise slightly at the end. Practice «我可以追踪这个包裹吗？» and «这个包裹能追踪吗？» until you can say them without reading. Then practice «请问，快递单号是多少？» as a polite request for information.
Giving the Number and Understanding the Reply
When someone asks for the tracking number, you can answer with «单号是 SF1234567890。», which means "The tracking number is SF1234567890." Say the letters and numbers clearly, one by one. In a longer exchange, «单号是 SF1234567890。可以帮我查一下吗？» means "The tracking number is SF1234567890. Can you check it for me?" This adds a request for help. The other person may reply with «好的，我查一下。包裹昨天已经到北京了。», which means "Okay, let me check. The package arrived in Beijing yesterday." This tells you that the package has reached Beijing. Listen for the place and the time word. Do not worry about every word; focus on the tracking number and the status.
Putting the Conversation Together
Now combine the lines into a short conversation. One person asks «你好，我可以追踪这个包裹吗？», which means "Hello, can I track this package?" The other person answers with «可以。请问单号是多少？», which means "Yes. May I ask what the tracking number is?" Then the first person gives the number and asks for a check with «单号是 SF1234567890。可以帮我查一下吗？». The second person replies with «好的，我查一下。包裹昨天已经到北京了。». Practice both roles. When you swap roles, keep the same order: question, reply, follow-up, answer. This helps you remember the flow. You can pause the audio after each line and repeat. Try to keep your voice calm and friendly.
Listen once, then say the phrase yourself. Slow playback keeps the original pitch.
Checking available voices…
我可以追踪这个包裹吗？
Can I track this package?
wǒ kěyǐ zhuīzōng zhège bāoguǒ ma?
这个包裹能追踪吗？
Can this package be tracked?
zhège bāoguǒ néng zhuīzōng ma?
请问，快递单号是多少？
Excuse me, what is the tracking number?
qǐngwèn, kuàidì dānhào shì duōshao?
单号是 SF1234567890。
The tracking number is SF1234567890.
dānhào shì SF yāo èr sān sì wǔ liù qī bā jiǔ líng.
Read one side aloud, then answer in your own words. The goal is to make the exchange yours.
你好，我可以追踪这个包裹吗？
Hello, can I track this package?可以。请问单号是多少？
Yes. May I ask what the tracking number is?单号是 SF1234567890。可以帮我查一下吗？
The tracking number is SF1234567890. Can you check it for me?好的，我查一下。包裹昨天已经到北京了。
Okay, let me check. The package arrived in Beijing yesterday.Your turn
Try each prompt out loud. Choose a guided start, the full sequence, or a challenge pass after your first attempt.
Guided Exchange: Ask and Answer
You are at a service counter with a package. You want to know if it can be tracked. The staff member is ready to help.
Your task: Read the first line aloud: «你好，我可以追踪这个包裹吗？». Then read the staff reply: «可以。请问单号是多少？». Next, give the tracking number and ask for a check: «单号是 SF1234567890。可以帮我查一下吗？». Finally, read the staff answer: «好的，我查一下。包裹昨天已经到北京了。». Repeat the whole exchange twice.
Reply Comprehension: Choose the Right Response
You hear someone ask «请问，快递单号是多少？», which means "Excuse me, what is the tracking number?" You need to choose the best reply from the options below.
Your task: Listen to «请问，快递单号是多少？» again. Then choose the correct reply: A. «单号是 SF1234567890。» B. «好的，我查一下。包裹昨天已经到北京了。» C. «我可以追踪这个包裹吗？». Say your choice aloud, then read the correct line.
Recall with Correct Roles
You will recall the conversation from memory. One person is the customer, and the other is the staff member. The customer starts.
Your task: Without looking at the lines, say the customer's first question. Then say the staff reply. Then say the customer's follow-up with the tracking number. Finally, say the staff answer. Use the recorded lines as your guide: «你好，我可以追踪这个包裹吗？», «可以。请问单号是多少？», «单号是 SF1234567890。可以帮我查一下吗？», «好的，我查一下。包裹昨天已经到北京了。».
Common questions
Can I practice both roles if I am alone?
Yes. You can play the customer and the staff member by reading each line aloud. Use the recordings to check your pronunciation. There is no automatic assessment, so compare your speech with the audio and use the answer keys to check your choices.
What should I focus on when I listen to the recordings?
Focus on the tracking number and the status words. In «单号是 SF1234567890。» and «单号是 SF1234567890。可以帮我查一下吗？», listen for the letters and numbers. In «好的，我查一下。包裹昨天已经到北京了。», listen for the place and the time word. You do not need to understand every word to follow the conversation.
Sources and further reading
- chinese: track a packageChecked September 2026
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