Japanese Apologies for Minor Mistakes: Formal and Informal Ways to Say Sorry
Learn to apologize in Japanese for small errors like bumping into someone or being late. Master formal and informal phrases, bowing, and appropriate responses.

Apologizing is a core social skill in Japanese. For minor mistakes, the key phrases are すみません (sumimasen) and 申し訳ございません (moushiwake gozaimasen). This lesson teaches you when to use each, how to bow, and how to respond when someone apologizes to you. You'll practice with realistic situations like bumping into someone or arriving late. By the end, you'll handle everyday apologies politely and naturally.
By the end, you can…
- apologize for minor mistakes using formal and informal Japanese phrases.
- respond appropriately when someone apologizes to me in Japanese.
Listen once. Try it slowly. Then say it without looking.
Checking available voices…
すみません
Excuse me / I'm sorry
su-mi-ma-se-n
Versatile and polite for minor apologies, getting attention, or light regret. Use with strangers or in casual formal settings.
申し訳ございません
I am very sorry (formal)
mou-shi-wa-ke go-zai-ma-se-n
Highly formal and sincere. Use in business, with superiors, or for significant minor errors like being late to a meeting.
失礼しました
I was rude / Excuse me (formal)
shi-tsu-re-i shi-ma-shi-ta
Formal apology for a social blunder, like interrupting or leaving early. Often used in workplace settings.
ごめん
Sorry (informal)
go-me-n
Casual apology among friends or family. Avoid with strangers or superiors.
大丈夫です
It's okay / No problem
da-i-jou-bu de-su
Common response to an apology, meaning you accept it and no harm was done.
Pronunciation guides are approximate. Slow playback keeps the original pitch.
Make it make sense
Useful pattern
For minor apologies, use すみません (sumimasen) as a default polite choice. For more formal situations, use 申し訳ございません (moushiwake gozaimasen). Example: 遅れてすみません (okurete sumimasen) means 'Sorry for being late.' If you bump into someone, say すみません (sumimasen) or 失礼しました (shitsurei shimashita). To respond, say 大丈夫です (daijoubu desu) to mean 'It's okay.'
When to use it
Use すみません for everyday minor mistakes with strangers or acquaintances. Use 申し訳ございません in business or with people of higher status. Use ごめん only with close friends or family. Bowing: a slight nod (about 15 degrees) often accompanies すみません; a deeper bow (30 degrees) suits 申し訳ございません. When someone apologizes, respond with 大丈夫です (daijoubu desu) or いいえ、気にしないでください (iie, ki ni shinaide kudasai) to say 'No, don't worry about it.'
Listen to each line, then take one part and reply out loud.
あっ、すみません!大丈夫ですか?
Oh, I'm sorry! Are you okay?a, su-mi-ma-se-n! da-i-jou-bu de-su ka?はい、大丈夫です。気にしないでください。
Yes, I'm fine. Don't worry about it.ha-i, da-i-jou-bu de-su. ki ni shi-na-i-de ku-da-sa-i.すみません、遅れました。
Sorry, I'm late.su-mi-ma-se-n, o-ku-re-ma-shi-ta.いいえ、全然大丈夫ですよ。
No, it's totally fine.i-i-e, ze-n-ze-n da-i-jou-bu de-su yo.A little context goes a long way
Bowing while apologizing is common in Japan, but the depth and duration vary by situation and region. A slight bow is often enough for minor apologies. In casual settings, friends may just say ごめん without bowing. In business, a deeper bow with 申し訳ございません shows sincerity. Responses like 大丈夫です are standard, but some may say いいえ、こちらこそ (iie, kochira koso) meaning 'No, I'm the one who should apologize.'
One thing to watch for
Using ごめん with a stranger or superior.
Try this instead: Use すみません or 申し訳ございません instead. For example, say すみません to a stranger you bump into, not ごめん.
Your turn
Try answering out loud before checking a possible answer.
1How would you apologize formally to your boss for being late?
Show a sample answer
申し訳ございません、遅れました。
This uses the formal apology 申し訳ございません and states the reason. 遅れてすみません is also acceptable in many workplaces, but 申し訳ございません is more formal.
2What is a common polite response when someone apologizes to you?
Show a sample answer
大丈夫です。
大丈夫です means 'It's okay.' Other valid responses include 気にしないでください (ki ni shinaide kudasai) or いいえ、問題ありません (iie, mondai arimasen).
3Which phrase is appropriate for apologizing to a close friend for a minor mistake?
Show a sample answer
ごめん。
ごめん is casual and suitable for friends. すみません would be too formal in this context, though not incorrect.
For minor apologies, use すみません in polite settings and 申し訳ございません in formal ones. Bow slightly to show sincerity. Respond with 大丈夫です to accept an apology. Avoid ごめん with strangers or superiors.
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