German for Lockouts: Ask for a Locksmith and Understand Wait Times
Learn to say you're locked out, ask someone to call a locksmith, and understand how long you'll wait in German-speaking countries.

Being locked out is stressful, especially in a German-speaking country where you may not know the right words. This lesson teaches you exactly what to say when you're locked out: how to state your problem, ask someone to call a locksmith, and understand the response about wait time. You'll practice key phrases and a realistic dialogue so you can handle the situation confidently.
By the end, you can…
- say that I am locked out and need help.
- ask someone to call a locksmith for me.
- understand and ask about how long the locksmith will take.
Listen once. Try it slowly. Then say it without looking.
Checking available voices…
Ich bin ausgesperrt.
I'm locked out.
ikh bin OWS-ghe-shpert
Use this when you cannot get into your home or building because the door is locked and you don't have a key. It's the standard expression in Germany, Austria, and Switzerland.
Können Sie einen Schlüsseldienst rufen?
Can you call a locksmith?
KUR-nen zee AY-nen SHLÜS-sel-deenst ROO-fen
Polite form (Sie). Use with strangers, landlords, or neighbors you don't know well. In Austria, you might also hear 'Schlosser' for a locksmith, but 'Schlüsseldienst' is widely understood.
Wie lange dauert es, bis der Schlüsseldienst kommt?
How long does it take until the locksmith arrives?
vee LAHNG-uh DOW-ert es bis dair SHLÜS-sel-deenst kompt
Use this to ask about wait time. The answer often includes 'etwa' (about) or 'in der Regel' (usually).
Der Schlüsseldienst kommt in etwa 30 Minuten.
The locksmith will arrive in about 30 minutes.
dair SHLÜS-sel-deenst kompt in ET-vah DRAI-sikh mi-NOO-ten
Typical response. 'In etwa' means 'approximately'. In Switzerland, you might hear 'circa' or 'ungefähr' instead.
Ich habe meinen Schlüssel verloren.
I have lost my key.
ikh HAH-buh MAY-nen SHLÜS-sel fair-LOH-ren
Use if you lost the key rather than left it inside. This helps the locksmith know what to expect.
Pronunciation guides are approximate. Slow playback keeps the original pitch.
Make it make sense
Useful pattern
To ask someone to do something for you politely, use 'Können Sie ...?' (Can you ...?) + infinitive at the end. For example: 'Können Sie einen Schlüsseldienst rufen?' (Can you call a locksmith?) or 'Können Sie mir helfen?' (Can you help me?). The verb 'rufen' means 'to call' (summon), while 'anrufen' means 'to call' on the phone. For a locksmith, you usually use 'rufen' because you want them to come. If you want someone to phone the locksmith, say 'Können Sie den Schlüsseldienst anrufen?'
When to use it
Use 'Ich bin ausgesperrt' when you are locked out and cannot enter. It works for apartments, houses, or cars. If you are locked out of a building but have your apartment key, you might say 'Ich bin ausgesperrt' as well. To ask for help, start with 'Entschuldigung' (Excuse me) if approaching a stranger. For wait time, ask 'Wie lange dauert es?' (How long does it take?). If you need to specify, add 'bis der Schlüsseldienst kommt' (until the locksmith comes). In formal situations, use 'Sie'; with friends, use 'Kannst du einen Schlüsseldienst rufen?'
Listen to each line, then take one part and reply out loud.
Entschuldigung, ich bin ausgesperrt. Können Sie einen Schlüsseldienst rufen?
Excuse me, I'm locked out. Can you call a locksmith?ent-SHOOL-dee-goong, ikh bin OWS-ghe-shpert. KUR-nen zee AY-nen SHLÜS-sel-deenst ROO-fen?Ja, natürlich. Wie lange dauert es, bis der Schlüsseldienst kommt?
Yes, of course. How long does it take until the locksmith arrives?yah, nah-TÜR-likh. vee LAHNG-uh DOW-ert es bis dair SHLÜS-sel-deenst kompt?Der Schlüsseldienst kommt in etwa 30 Minuten. Warten Sie hier?
The locksmith will arrive in about 30 minutes. Will you wait here?dair SHLÜS-sel-deenst kompt in ET-vah DRAI-sikh mi-NOO-ten. VAR-ten zee heer?Ja, ich warte hier. Danke für Ihre Hilfe!
Yes, I'll wait here. Thank you for your help!yah, ikh VAR-tuh heer. DAHN-kuh für EE-ruh HIL-fuh!A little context goes a long way
In Germany, Austria, and Switzerland, locksmith services (Schlüsseldienst) are private and can be expensive, especially after hours. It's common to ask a neighbor or landlord first, as they may have a spare key. When calling a locksmith, be clear about your situation and ask for the price upfront to avoid surprises. In Switzerland, services are often punctual, while in larger German cities, wait times can vary. Always use polite forms with strangers.
One thing to watch for
Saying 'Ich bin geschlossen' to mean 'I am locked out'.
Try this instead: 'Ich bin geschlossen' means 'I am closed' (like a shop). The correct phrase is 'Ich bin ausgesperrt.' For example: 'Ich bin ausgesperrt, ich brauche einen Schlüsseldienst.'
Your turn
Try answering out loud before checking a possible answer.
1How do you say 'I'm locked out' in German?
Show a sample answer
Ich bin ausgesperrt.
This is the standard expression. 'Ausgesperrt' comes from 'aussperren' (to lock out). Avoid 'geschlossen', which means 'closed'.
2Ask a stranger politely to call a locksmith.
Show a sample answer
Können Sie einen Schlüsseldienst rufen?
This uses the polite 'Sie' form and the verb 'rufen' (to call/summon). You could also say 'Können Sie einen Schlüsseldienst anrufen?' but 'rufen' is more common for requesting a service.
3How would you ask 'How long does it take until the locksmith comes?'
Show a sample answer
Wie lange dauert es, bis der Schlüsseldienst kommt?
This question uses 'wie lange' (how long) and 'dauert' (takes). The clause 'bis der Schlüsseldienst kommt' means 'until the locksmith comes'. You can also ask 'Wie lange muss ich warten?' (How long do I have to wait?).
When locked out in German-speaking countries, say 'Ich bin ausgesperrt' and ask 'Können Sie einen Schlüsseldienst rufen?' Then ask 'Wie lange dauert es?' to understand the wait. Stay polite and clear.
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